Hotel Smeraldo in Sirmione


Information note in accordance with Article 13 of Legislative Decree 196/2003 (Protection of personal data)

The purpose of this information note is to clarify the regulations for the protection of personal data, particularly with regard to the rights of the interested parties and how to protect them. In this sense, we inform all those who access our website and other addresses linked to it that during the consultation of our web pages, personal information and data may be collected when the user voluntarily fills out forms contained in these pages.
During normal operation, computer and software systems used to operate the Website acquire some personal data the transmission of which is implicit when using Internet communication protocols, through the action of files stored temporarily or permanently to your hard-disk (so-called Cookies) and through the use of other software components downloaded or activated while browsing.
This data is only used for the purpose of:

Performing the business activity and/or fulfil contractual obligations undertaken with you
Check proper operation, to speed up processes or to improve and customise the service level for users.

The provision of data is optional for the purposes of paragraph 2 and mandatory for the other. If you refuse to provide your information when required or refuse to provide such data and the blocking of cookies or other software components may make it impossible for us to send the requested information and/or the incorrect operation of the website. The data collected will be exclusively processed by corporate personnel assigned to this task and will not be transferred or disclosed to other parties.
The data controller is Garda Hotels srl – Via XXV Aprile, 32 – 25019 Sirmione (BS). In order to exercise your rights as provided by Article 7 of Legislative Decree 196/2003, including the right to delete data from our database, you can contact the data processing manager, Mr. Betta Pierpaolo at phone number +39.030.916077 or by email at

Detailed information on the use of cookies and consent to their use

Cookies are short pieces of text (letters and/or numbers) that enable the web server to store information on the client (the browser) to be reused during the visit to the website (session cookies) or subsequently, even after many days (persistent cookies). Cookies are stored, according to user preferences from a single browser on the specific device being used (computer, tablet, smart phone). Similar technologies can be used to gather information on user behaviour and on service use.
Subsequently, this document will refer to the cookies and all similar technologies by simply using the term “cookie”.
Type of cookies
We can identify several categories of cookies based on their features and use:

Absolutely necessary cookies. These cookies are essential for the proper operation of our website and are used to manage the login and access to features unique to the website, in general to accelerate, improve and customize the level of service to users. The duration of the cookies is strictly limited to either the working session (they are deleted when the browser is closed), or of a longer duration, designed to recognize the visitor’s computer. Their deactivation may compromise the use of services accessible by logging in, while the public part of the website is normally used.
Analysis and performance cookies. These cookies are used to collect and analyse traffic and to use the website anonymously. Even without identifying the user, these cookies can, by way of example, detect if the same user returns to the website at different times. Moreover, they are used to monitor the system and improve performance and usability. The cookies can be deactivated without any loss of functionality.
Profiling cookies These are persistent cookies used to identify (anonymously or otherwise) user preferences and improve the browsing experience or to send advertising messages in accordance with the preferences shown by the user during web browsing.

Third-party cookies

Cookies from the site visited (“owner”) or by websites maintained by other organisations (“third party”) may be received when visiting a website. An example of this is the presence of “social plugins” (i.e. Facebook, Twitter, Google+) that are aimed at sharing contents on the social networks. The presence of these plugins involves the transmission of cookies to and from all websites operated by third parties. The management of the information collected by “third parties” shall be governed by the relevant information to which we ask the user to refer.

Moreover, if it particularly difficult to identify all third parties, especially for the profiling of your preferences, we report the following links:

Management of cookies
By using the settings in the browser, the user can decide whether or not to accept the cookies.
Warning: Disabling all or part of the technical cookies may compromise the use of the features of the website reserved for registered users. On the contrary, the usability of public content is also possible by completely disabling the cookies.
The disabling of “third party” cookies does not compromise browsing in any way. The settings can be specifically defined for different websites and web applications. Moreover, the better browsers enable to define different settings for “owner” and “third party” cookies.
By way of example, when using the Tools-> Options -> Privacy menu in Firefox, a control panel is accessed where the user can specify whether or not to accept the different types of cookies and remove them.
Internet Explorer:

Art. 7 – Right of access to personal data and other rights
1. You have the right to obtain confirmation of the existence of personal data relating to you, even if not yet recorded, and the communication of the data in intelligible form.
2. You have the right to obtain indication of:
a) The source of personal data;
b) the purposes and methods for the processing;
c) the logic applied in case of processing with the help of electronic means;
d) the identification of the owner, manager and the representative appointed pursuant to article 5, paragraph 2;
e) the subjects or categories of subjects to whom the data may be communicated or who can become aware of the data in their capacity as designated representative in the State territory, managers or appointees.
3. You have the right to obtain:
a) Updating, rectification or, if interested, the integration of data;
b) the cancellation, transformation to anonymous form or blocking of data processed unlawfully, including data that does not need to be kept for the purposes for which the data was collected or subsequently processed;
c) certification that the operations in letters a) and b) have been made known, also regarding their content, to those to whom the data was communicated or disclosed except where this proves impossible or involves the use of means disproportionate to the protected right.
4. You have the right to fully or partially oppose to:
a) For legitimate reasons to the processing of personal data, pertinent to the purpose of collection;
b) to the processing of personal data for purposes of sending advertising materials or direct sales or for carrying out market research or commercial communication.